Description:
This position is responsible for operationalizing the Care Manager Model across multiple IHA Primary Care and Specialty practices. This work is done under the direction of the Associate Director of Care Management. The Care Manager Lead will have supervisory responsibility for multiple Care Managers. The main responsibilities will include the development of clinical standards for care management; development and coordination of training; competency assessment; staffing/ productivity tracking; and mentoring of this team to support project deliverables. The Care Manager Lead supports the integration of the care management staff within the office team through process improvement, workflow redesign and training. This position serves in an expanded health care role to collaborate with specialists, community agencies, members of the health care team, and patients/families to ensure the delivery of quality, efficient, and cost-effective health care services. Assesses plans, implements, coordinates, monitors and evaluates the aggregate work of the care management team to assure core project deliverables are met. Collaborates on the development of an infrastructure that assures that systems are in place that optimize the patient's health status; Integrates evidence-based clinical guidelines, preventive guidelines, and protocols, in the development of individualized care plans that are patient-centric, promoting quality and efficiency in the delivery of health care. This position will support IHA practices for all PCMH-related issues and will assist practices as needed to ensure their PCMH readiness for the re-designation process.
Qualifications:
For more information or to apply:
Call or email Annie Setiner at 734-222-3115 or Annie_Steiner@ihacares.com.