Holiday Closure

WPS Government Services will close on Friday, July 3, 2026, in observance of Independence Day. We will re-open on Monday, July 6, 2026. If you need assistance, please contact us when we re-open.

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Outstanding Citibank Checks

Effective February 17, 2026, WPS changed banks from Citibank to US Bank.

To minimize issues in the provider/beneficiary community, please make sure that all received checks issued from the Citibank account (i.e., checks issued February 17, 2026, and prior) are deposited timely prior to the closure of our Citibank account on June 30, 2026. 

After that date, any outstanding Citibank issued checks will become invalid and a replacement check from the new US Bank account will be reissued during the week of July 13, 2026.

Impacted providers/beneficiaries will receive written notification that provides a cross reference from the voided Citibank check number to the replacement check from US Bank.

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Update to Website

The following update was made during the week of June 8, 2026 Add-On HCPCS Codes Erroneously Rejecting